Your privacy is of paramount importance to Hitakshi Handicrafts. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

• 3.1. Information We Collect:

  • Personal Identification Information: When you make a purchase, create an account, subscribe to our newsletter, or fill out a form, we may collect personally identifiable information such as your name, email address, mailing address, phone number, and payment details.
  • Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other similar statistics. This helps us understand user behavior and improve our website.
  • Cookies: Our website uses “cookies” to enhance your Browse experience. Cookies are small data files stored on your device that help us remember your preferences, track your shopping cart, and analyze website traffic. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, doing so may limit the functionality of some parts of the website.

• 3.2. How We Use Your Information:

  • To Process Transactions: We use your personal information to process your orders, payments, and deliver products to you.
  • To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
  • To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
  • To Send Periodic Emails: If you opt-in to our mailing list, we may use your email address to send you information and updates pertaining to your order, as well as occasional company news, updates, product information, or related service information. You can unsubscribe from these emails at any time by following the unsubscribe instructions at the bottom of each email.
  • For Marketing and Promotions: We may use your information to inform you about new products, special offers, and promotions that we believe may be of interest to you.

• 3.3. How We Protect Your Information:

  • We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
  • Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
  • All payment transactions are processed through secure gateway providers and are not stored or processed on our servers.

• 3.4. Sharing Your Personal Information:

  • We do not sell, trade, or rent your personal identification information to others.
  • We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
  • We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
  • We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of Hitakshi Handicrafts, our customers, or the public.

• 3.5. Third-Party Websites:

  • Our website may contain links to third-party websites. These sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

• 3.6. Your Rights (as per Indian Law/Global Best Practices):

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request correction of inaccurate personal data we hold about you.
  • Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal data at any time, where the processing is based on your consent. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • To exercise any of these rights, please contact us at [Your Email Address].

• 3.7. Changes to this Privacy Policy:

  • Hitakshi Handicrafts has the discretion to update this privacy policy at any time. When we do, we will revise the “last updated” date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.